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IPERA

Healthcare

Innovative Location Services for Healthcare

From guest Wi-Fi management to asset and people tracking, visitor engagement, and rich maps, our solutions help healthcare facilities unlock their full potential.

Enhancing Patient Care with Smart Connectivity and Real-Time Analytics

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Empowering thousands of businesses globally

What We Do

Software Solutions for Hospitals

IPera’s integrated solutions are designed to find smart solutions to problems in hospitals, providing real-time wayfinding, Wi-Fi analytics, asset tracking, and people management tools that enhance both patient and visitor experiences.

With advanced technology, IPera ensures hospitals run smoothly while optimizing space and improving service quality.

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A scalable, cloud-based solution offering secure, customizable patient login portals with tiered access. It improves patient and visitor experience while gathering critical data to enhance hospital operations.

Key Features:

Cloud-Based, Scalable Solution: Manage patient and visitor Wi-Fi across the entire hospital from a centralized platform.

Customizable Login Pages: Tailor patient login pages with health-related messaging, hospital services, and important updates.

Progressive Data Collection: Capture patient and visitor information to support hospital CRM systems and patient engagement programs.

Tiered Bandwidth Management: Offer premium bandwidth to staff or prioritize critical areas like emergency rooms for optimum connectivity.

This solution facilitates real-time, location-based communication to enhance patient experience through personalized offers, surveys, and notifications, improving patient satisfaction and streamlining hospital operations.

Key Features:

Cost-Free Patient Communication: Leverage existing hospital Wi-Fi to engage patients without extra costs.

Location-Based Alerts: Send relevant, real-time updates and notifications based on patient location within the facility.

Automated Patient Outreach: Integrate with hospital systems to automate patient communication and improve engagement.

Enhanced Patient Experience: Increase patient satisfaction with tailored offers and timely updates via in- hospital messaging.

IPERA’s Visitor Flow & Patient Analytics offers real-time insights into patient movement, behavior, and space usage, helping healthcare facilities improve patient experience and operational efficiency.

Key Features:

Campaign Performance Tracking: Analyze patient interactions to assess and enhance the effectiveness of marketing and patient engagement initiatives.

Operational Efficiency: Use data-driven insights to optimize facility layouts, streamline processes, and improve staff productivity.

Space Utilization Optimization: Utilize movement and footfall data to make informed decisions about space management and resource allocation.

Patient Journey Mapping: Track patient movement patterns to enhance flow, reduce wait times, and improve overall patient experiences.

Our Indoor Positioning & Tracking solution uses BLE beacons and Wi-Fi to monitor assets, staff, and patients, enhancing safety and operational efficiency in healthcare environments.

Key Features:

Real-Time Asset Tracking: Quickly locate critical medical equipment and assets within the facility, ensuring immediate access and reducing downtime.

Asset Utilization Insights: Analyze usage patterns to optimize the allocation of medical resources and improve overall operational efficiency.

Optimized Workflow: Guide staff through efficient task sequences, minimizing delays and maximizing productivity in patient care and facility operations.

Enhanced Safety Monitoring: Track the movement of patients, especially those at risk, to prevent unauthorized exits and ensure their safety within the healthcare facility

Our Rich Maps & Wayfinding feature provides interactive, dynamic navigation with 2D/3D maps and geofencing to assist patients and visitors in navigating complex hospital layouts, reducing stress and improving efficiency.

Key Features:

Usage Analytics: Monitor unique user counts, session durations, and preferred languages to gauge engagement and adapt services.

Map Interaction Analysis: Track user interactions with maps, including zooming and panning, to refine navigation and accessibility.

Search Analytics: Evaluate search query successes and failures to improve search functionality and patient ease of access.

POI Analytics: Analyze interactions with key points of interest (POIs), understanding which are most visited and how users find them.

Enhanced Guest Wi-Fi

Use Cases & Applications

Custom Captive Portals: Create branded patient login portals with secure access options, including SMS/Email OTP, social media logins, and visitor codes.
Secure Social Logins: Offer easy, secure access via social platforms like Facebook or Google, or hospital-specific login options.
Hospital Wi-Fi Management: Provide reliable Wi-Fi for patients, visitors, and staff, with policy based bandwidth prioritization for critical healthcare areas.
Personalized Experience: Segment patients and visitors to offer personalized Wi-Fi experiences, enhancing comfort and service during hospital stays.

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Visitor Engagement, Geofence & Marketing Automation

Use Cases & Applications

Automated Messaging: Send personalized alerts and reminders based on patient behavior, appointment schedules, or special needs.
Location-Based Alerts: Notify patients and visitors when they enter specific areas of the hospital, such as waiting rooms or specialized departments.
In-Hospital Ads: Display relevant health tips, hospital services, or promotional offers on in-room screens and Wi-Fi splash pages.
Retention Campaigns: Engage returning patients with customized offers and reminders to encourage ongoing care and repeat visits.

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Visitor Flow & Patient Analytics

Use Cases & Applications

Real-Time Heatmaps: Monitor patient movement in real time to identify high-traffic areas and optimize facility layouts for better patient flow.
Patient Behavior Analysis: Track patient journeys to gain insights into their interactions, improving service delivery and targeted engagement strategies.
Occupancy Monitoring: Ensure space utilization by monitoring room and zone occupancy, helping manage patient wait times and facility capacity.
Event Analytics: Assess the impact of healthcare events and services with detailed footfall analysis, identifying key trends to enhance future planning.

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ASSET TRACKING

Use Cases & Applications

Real-Time Asset Tracking: Utilize BLE beacon tags and Wi-Fi networks to precisely locate medical equipment and critical assets, generating real-time heatmaps and automating maintenance alerts.
Staff Safety & Monitoring: Ensure healthcare staff are within designated safe zones and track patient movements to maintain security and provide peace of mind to families.
Seamless Attendance: Monitor staff presence accurately to streamline workforce management and enhance operational efficiency without intrusive measures.
Precise Response: Direct staff to medical equipment or patient care areas promptly, minimizing time spent searching and improving response times in critical situations.

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Transforming Patient Experiences with Cutting-Edge Wayfinding Solutions

Patients & visitors can now access clear, intuitive maps without the need for any app installation, ensuring everyone can easily find their destination. This not only enhances the overall experience but also improves patient care and streamlines hospital operations.

Benefits for Healthcare Providers

Seamless Navigation

Enhance patient and visitor satisfaction with intuitive wayfinding, reducing confusion and easing their journey through healthcare facilities.

Efficient Space Utilization

Improve facility layouts and space management by analyzing patient and visitor flow, ensuring efficient use of critical areas.

Increased Engagement

Foster a more engaging environment with interactive maps and personalized navigation, enhancing patient and visitor experience.

Reduced Operational Costs

Lower expenses by minimizing physical signage and reliance on staff for directions, thanks to effective digital navigation solutions.

Sectors | Healthcare