The Choice of ING Bank is IPERA!

“IPera Communication Suite Telecom Reporting” software product will be put into service at ING Turkiye Headquarters and branches in the coming days! 

Carrying out its activities with the aim of becoming Turkiye’s leading digital institution, ING Bank has agreed with IPera Solutions within its understanding of higher-quality service for IPera Communication Suite Telecom Reporting Software.

With IPera Communication Suite Reporting Software, ING Bank will enable its Head Office and Turkiye branches to report all corporate communication traffic, including voice and mobile usage. It will also provide ING Bank with consolidated reports on management and cost and reporting for phone call devices and network usage.

From customer satisfaction to employee performance, with the end-to-end software solutions we offer to banks as IPera; we provide the opportunity to report at many stages, from insight analysis to incoming call analysis. We know it can increase customer satisfaction and loyalty by correctly and appropriately using technology, especially in the financial sector.

We are thrilled to be the project’s producer, providing reporting, management, and analysis of all corporate telephone traffic to ING Turkiye Headquarters and branches.